POLICIES & PROCEDURES
Ensuring the Best Experience
At Bristol Hairdressing, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.
Inform Us in Advance, if possible
We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.
let us know how we can best serve you
Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel more than 24 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know or have to cancel less than 24 hours before your appointment, we take 50% of the appointment as a fee. Talk to us to find out more.
Deposits may be required to secure appointment, and/or products for service
RETURNS / EXCHANGE
All sales are final. Due to the nature of the products a 14 day maximum is allowed for purchases for exchange. Item(s) must be in new unused condition in original undamaged packaging accompanied by original receipt print or digital.
All information collected is strictly for correspondence between you and your stylist, and you and Bristol Hairdressing. At no time will we collect information to sell.